Select Page
Four Pages or Four Minutes

Four Pages or Four Minutes

If you are lucky, a website visitor will give you their four clicks. That is not the average, this is for the win. If you get a website visitor who spends more time and more clicks then fantastic, you found someone with poor web surfing skills or a lot of patience. We...
Hospitality Research: Boutique Hotels

Hospitality Research: Boutique Hotels

From March 2014 to March 2016, I have been fortunate enough to visit 35 boutique hotels around the world and meet with the general managers and staff. At a majority of these hotels they allowed me to ask the guests my survey questions. If the hotels said no then I...
Case Study: Xtime Checkin Tablet

Case Study: Xtime Checkin Tablet

CASE STUDY Improve the Driver Check-In Experience and Increase ROI for the Dealerships Background The Xtime scheduling software was built in 2006 and it needed an a total overhaul. Their mobile and desktop applications are geared towards the both the consumer audience...