1. ExperienceThunk assigns ideal customers to experience your - and your top competitor's - product or service.
2. ReportThunk presents customer experience findings in a detailed report and recommends solutions for all budgets and timelines.
3. ExecuteYou can execute the new strategy or have Thunk help tackle tasks. Together, we monitor and adjust the roadmap strategy over time.
We are part mystery shopper and part strategic design partner.
Thunk takes a behavioral and attitudinal approach to how humans approach and react to various transactions in their life. Our “data driven design” approach ensures that you are spending time and money on deliverables that will produce positive results.
We take pride in our research and apply that to the design, layout, language, and presentation of your product or service then monitor the results and adjust the strategy.